2012 Award Winners Announced

Each year we bring our team leaders to Hutchinson for an educational conference.  During our winter conference, we announce those who won awards during the previous year.

Last night, we announced the winners of the 2012 awards.

 

*Pictured above, L to R: Dean Bloemke, President and Roman Bloemke, Director of Operations

Our first award announced was for the Resident Choice Award.  This award goes to the community who achieved the highest score during our annual resident satisfaction surveys.  The 2012 Resident Choice award was given to Excelsior Place Assisted Living in Baxter, Minnesota.

As their Director of Resident Services, Loree Besser, accepted the award, she gave all of the credit to her team.  ”This year, like many, presents each of us with challenges.  All of the credit for this award goes to my team back at Excelsior Place.  Without a solid foundation, you have nothing.  The team that I work with is absolutely phenomenal and we couldn’t have done this without them.”

Our next award presented last night was the Great Places to Work award.  This award is presented to the communities who achieve a high satisfaction level.  This year’s award winner was River Pointe of Moorhead.

While accepting the award, Ron Bervig, Director of Resident Services gave credit to the team in place at River Pointe, commending them on doing a great job.  ”I really have to thank the staff for the wonderful job they do every day.  They are what makes us successful!”

Our next award goes to communities who have reached a list of achievements and have a high level of excellence in senior living. Criteria for the award include employment best practices and employee satisfaction, resident and family satisfaction, resident and staff safety, financial performance, matching resident needs to care plans throughout a resident’s stay, and overall occupancy.  Each of the performance objectives is to assure the proper and desired level of service is provided.

The 2012 Best Community Awards go to:

Orchard Hill Assisted Living – New Ulm, Minnesota.

Potter Ridge Assisted Living – Red Wing, Minnesota.

Excelsior Place Assisted Living – Baxter, Minnesota

River Pointe of Moorhead – Moorhead, Minnesota

Our final award of the night was the North Star Leadership Award.  This award goes to the person who was nominated by their peers and residents who live in the community.

The 2012 North Star Leadership Award goes to Paulla Perry from Thomas Landing Senior Living, in Rice Lake, Wisconsin.

Paulla was unaware that she had been nominated, so the surprise on her face was great to see when it was announced that she had won.  Paulla thanked each of her peers and the resident’s back at Thomas Landing for making her job a joy to be a part of.  ”I’m at a loss as to what to say.  I need to say thank you to everyone at Thomas Landing for being such a great team to work with.  It’s because of them that it is a joy to go to work everyday.”

Congratulations to all of our award winners!

You continue to inspire us and others to do great work. Thank you for everything you do!

Meeting of the Minds Dementia Conference 2012

This weekend, Welcome Home and some of our community representatives will be attending the Meeting of the Minds conference from the MN/Dakota Alzheimer’s Association in St. Paul.

We are proud to be one of the sponsors for this year’s event!

The Meeting of the Minds Dementia conference is the premier conference for persons with dementia, families, friends and professionals. The Alzheimer’s Association and Mayo Clinic invite you to join us for this day of inspiration and information.

Team members from Thomas Landing, Legends at Heritage Place, River Pointe and Twin Town Villa, will be attending sessions at this year’s conference as well as attending our booth in the exhibit hall.  Be sure to stop by and say hello!

If you would like more information on this event or would like to register, simply click on the link: http://www.regonline.com/builder/site/Default.aspx?EventID=952142.

Home for the Holidays

By Todd Corrow, Marketing Associate at Legends at Heritage Place and Lisa Lehmann, Director of Resident Services at Twin Town Villa.

As families gather together during this upcoming Holiday Season, some may face seeing changes in their parents.  Our goal is to assist all families with these difficult decisions.  We have started a support group for all families in which the topics cover how to make the best decisions for everyone involved.  When a family comes to us looking to take that next step, we sit down with all of them and take the time for them to communicate exactly what they are looking for and what concerns they have.  We assist the families with finding the solution that works best for them.

Another area that we emphasize is that even if Mom and Dad come to live with us, it doesn’t have to mean that Mom and Dad can’t host the family get together.  This Thanksgiving we are working with several of our residents to bring their family to the community for their traditional family gathering.  We know this will mean the world to not only the residents, but to all of us here.  We will have an opportunity to visit with the family and all our residents will have the opportunity to share in the joy of family.

We as a staff strive to allow the families to become just that – a family again, with the caregiver role becoming ours.  This way the spouse can again become the husband or wife without the stress of taking care of the other, we want them to regain the smiles and relaxing times that we all cherish.  We want the sons and daughters to be able to bring the grandchildren in and have the smiles brighten up the entire building.  Smiles and laughter truly possess a healing power and create a warm and positive environment.

Coming home for the holiday’s can sometimes be an eye opener when you come home to an elderly parent(s).  Sometimes it is amazing what declines we see this month that we didn’t notice six months ago when we were home last.

Things you might notice or signs that you should keep an eye out for –

•  Your parent seems depressed. Depression is common in seniors who are isolated and alone.
• Dad is reaching for the backs of the furniture while getting around the house, leads us to believe that he is losses his balance more often, making it more difficult to get around.
• You notice frequent bruises, although your parent may try to cover them up. This may be a sign of falling or mobility and balance problems.
• Your parent wears the same clothes over and over again or neglects personal hygiene. This can indicate that doing laundry and bathing is physically challenging.
• Did you notice that mom isn’t wearing any of her favorite blouses?  She is having a hard time buttoning them up.
• Mom seems more confused lately, she maybe having trouble keeping her medications straight.  Mixing up the times and doses can lead to more confusion.
• The house and yard isn’t as clean and tidy as it used to be.
• Your parent forgets things, including doctor’s appointments and when to take medication. This may be due to memory loss.
• You notice strange or inappropriate behavior. For example, your parent may dress inappropriately for the weather. This can be a sign that your parent is experiencing confusion.

So as we gather for the Holidays lets be thankful for the opportunity to come together and create lasting memories.  If you see things that concern you do not fear what the future holds embrace the opportunity to work with a Community which will provide a safe and caring environment where there will be opportunity to create more memories.

Have a wonderful Thanksgiving weekend!

Great day of discussion – Community Life Coordinator’s Fall Workshop

What an amazing day filled with ideas and great discussion among a bunch of talented people!

Today, we hosted our Community Life Coordinator’s and the Director’s of Resident Services from our communities.  Quite honestly,

Thomas Landing team walks to find an end to Alzheimer’s

What an honor to walk with so many people committed to find and end to Alzheimer’s on Saturday, September 10, 2011.

The walk started at 9:30am on a beautiful, sunny day.  Walkers of all ages helped raise over $31,000.00 from the Rice Lake area. There were many different ways money was raised such as raffle tickets towards vacations and savings bonds, rummage sales and carnivals or just plain asking for a donation. There even was a football raffled off with all the Green Bay Super Bowl Champions signatures on it.

I would like to thank all the staff and family members who participate in the walk. I especially would like to thank Gloria  Widiker, Thomas Landing’s Memory Care Coordinator , for being our team leader to help us get organized and raise our share of the money. One of our residents was at the walk and helped direct traffic so people would know where to register.  Also thank you Vera L.

With support from everyone we can find a way to end Alzheimer’s Disease.

PS: There is still time to donate to the Walk to End Alzheimer’s.  The Legends at Heritage Place team will be participating in their event on September 24th, along Lake George in St. Cloud, MN.  Their donation page can be found along the right hand side of this blog, or by following this link.

Sue Jutz, Director of Resident Services - Thomas Landing

A Walk to End Alzheimer’s

Today, as many as 5.4 million Americans are living with Alzheimer’s. In addition, 10 million baby boomers are aging, increasing their risk for developing this fatal disease. Now is the time to end this epidemic!

But there is something we can do to stop this devastating disease. We can walk together to end this disease. That’s why we are participating in the Alzheimer’s Association Walk to End Alzheimer’s™.

The Alzheimer’s Association^®, the leading voluntary organization in Alzheimer research, care and support, is dedicated to finding prevention methods, treatments and an eventual cure for the disease.

This year, two of our communities are participating in area events.  The Legends at Heritage Place team will be participating in their event on September 24th, along Lake George in St. Cloud, MN.  The Thomas Landing team will participate in the Rice Lake, WI event on September 10th starting at the Moose Lake Lodge.

We know we can do this with your support. Would you please consider making a donation? Visit either communities online fundraising headquarters for Thomas Landing or The Legends at Heritage Place to learn more and make a donation.

Walk to End Alzheimer’s™ “The You Factor”

Thank you in advance for your time, generosity and for supporting our team members as they support this cause.

Welcome Back!

We are very proud to welcome back a familiar face to our company today.

Sue Jutz, takes the reigns as the new Director of Resident Services at Thomas Landing Senior Living Community in Rice Lake, Wisconsin.  Thomas Landing offers assisted living, independent living, memory care and care suite options to area seniors.

She has spent the last 8 years working for an assisted living community in Alexandria, Minnesota.  Our relationship with Sue goes back over 10 years through the management of other senior living communities in Minnesota.

If you get a moment, drop by and say hello.

Congratulations Sue on your new position and welcome back!

For the love of food

In an older adults life, food plays a vital role.  How it looks, how it tastes, the texture, to how it is perceived.  Every year, we bring our Food Service Director’s together for workshops where we cover topics that are useful to them and their staff in their communities.  These workshops are designed to provide great quality, and a fantastic experience on a daily basis.

Today was our first workshop of the year and we had a great day here in our office.  Along with our food distributor, we welcomed all of the Food Service Director’s along with their Director’s of Resident Services here at Welcome Home for ongoing education.

The room was buzzing as Chef Scott was already preparing food in our training kitchen as our first session began.  Customer service plays such a large role in the overall experience someone gets when they eat food.  From the atmosphere, to the way plates are served and cleared are important.  When we talk about that experience there are four basic needs of our residents: to be understood; to feel welcome; to feel important; and an overall comfortable environment in which to eat.

We spent the next part of the day sampling different varieties of meat, poultry, and fish.  It turned out to be a diet buster for many, but the food was amazing – especially when they brought out the desserts!

The day wrapped up with an excellent presentation on plate garnishing.

We’ve included some pictures below of today’s event.  We want to thank Christine, Terry, and Chef Scott for coming today and for the presentation they gave to our team members.

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Fighting Ageism in America

ALFA Short Film Competition winner - "Mind the Gap"

We recently returned from the Assisted Living Federation of America conference and there was a common theme we would like to share.

In today’s society, there seems to be a lot of “ageism” out there.  Ageism is defined as discrimination against people on the grounds of age; specifically, discrimination against the elderly.  This year, ALFA held a film competition that could help fight ageism in America.  If you click here, you can watch the short film that won the competition.

Then just yesterday, I came across this awesome story on MSNBC.com of a gentleman, who dreamed at a younger age, of crossing the Atlantic ocean in a raft.  At 85 years old, he set out with three of his friends to build the raft and set sail on the 2,800 mile journey.

Aging Parents: 5 warning signs of health problems

Recently, I had a chance meeting with one of our families outside of the work environment and we got to talking about a variety of things.  One of the points of conversation that was most interesting is the process that families go through when looking for a senior living community for their parent(s).  More times than people realize, decisions to make a move in to an assisted living community are based out of necessity.  We all talk a lot about services and amentities or features of our properties that seperate us from everyone else, but that isn’t what’s really important, and something they probably won’t remember when they get home to make their decision.

As providers, we have to remember that when someone reaches out to our communities, that we take in to consideration all of the emotions that this family member is going through.  Many times, as family members, we go out to visit our parents over the weekend and realize that something isn’t quite right and begin our search/fact finding mission.  This is very difficult time for families.  Imagine for a moment that you are out for a normal visit to your parents and realize that my parents are getting older.  Sometimes it can feel as though it happened overnight.  In those instances, families that are coming to visit us are in an emotional state.  It’s incredibly important to realize the stress they are going through.  They have called your community, or walked in the door to have us help them solutions and answers.