2012 Award Winners Announced

Each year we bring our team leaders to Hutchinson for an educational conference.  During our winter conference, we announce those who won awards during the previous year.

Last night, we announced the winners of the 2012 awards.

 

*Pictured above, L to R: Dean Bloemke, President and Roman Bloemke, Director of Operations

Our first award announced was for the Resident Choice Award.  This award goes to the community who achieved the highest score during our annual resident satisfaction surveys.  The 2012 Resident Choice award was given to Excelsior Place Assisted Living in Baxter, Minnesota.

As their Director of Resident Services, Loree Besser, accepted the award, she gave all of the credit to her team.  ”This year, like many, presents each of us with challenges.  All of the credit for this award goes to my team back at Excelsior Place.  Without a solid foundation, you have nothing.  The team that I work with is absolutely phenomenal and we couldn’t have done this without them.”

Our next award presented last night was the Great Places to Work award.  This award is presented to the communities who achieve a high satisfaction level.  This year’s award winner was River Pointe of Moorhead.

While accepting the award, Ron Bervig, Director of Resident Services gave credit to the team in place at River Pointe, commending them on doing a great job.  ”I really have to thank the staff for the wonderful job they do every day.  They are what makes us successful!”

Our next award goes to communities who have reached a list of achievements and have a high level of excellence in senior living. Criteria for the award include employment best practices and employee satisfaction, resident and family satisfaction, resident and staff safety, financial performance, matching resident needs to care plans throughout a resident’s stay, and overall occupancy.  Each of the performance objectives is to assure the proper and desired level of service is provided.

The 2012 Best Community Awards go to:

Orchard Hill Assisted Living – New Ulm, Minnesota.

Potter Ridge Assisted Living – Red Wing, Minnesota.

Excelsior Place Assisted Living – Baxter, Minnesota

River Pointe of Moorhead – Moorhead, Minnesota

Our final award of the night was the North Star Leadership Award.  This award goes to the person who was nominated by their peers and residents who live in the community.

The 2012 North Star Leadership Award goes to Paulla Perry from Thomas Landing Senior Living, in Rice Lake, Wisconsin.

Paulla was unaware that she had been nominated, so the surprise on her face was great to see when it was announced that she had won.  Paulla thanked each of her peers and the resident’s back at Thomas Landing for making her job a joy to be a part of.  ”I’m at a loss as to what to say.  I need to say thank you to everyone at Thomas Landing for being such a great team to work with.  It’s because of them that it is a joy to go to work everyday.”

Congratulations to all of our award winners!

You continue to inspire us and others to do great work. Thank you for everything you do!

Meeting of the Minds Dementia Conference 2012

This weekend, Welcome Home and some of our community representatives will be attending the Meeting of the Minds conference from the MN/Dakota Alzheimer’s Association in St. Paul.

We are proud to be one of the sponsors for this year’s event!

The Meeting of the Minds Dementia conference is the premier conference for persons with dementia, families, friends and professionals. The Alzheimer’s Association and Mayo Clinic invite you to join us for this day of inspiration and information.

Team members from Thomas Landing, Legends at Heritage Place, River Pointe and Twin Town Villa, will be attending sessions at this year’s conference as well as attending our booth in the exhibit hall.  Be sure to stop by and say hello!

If you would like more information on this event or would like to register, simply click on the link: http://www.regonline.com/builder/site/Default.aspx?EventID=952142.

2011 Welcome Home Award Winners

Each year, Welcome Home gives out several awards for excellence in our senior living communities.  Awards for Resident Choice, Employee Choice, Best Community Award, and the North Star Leadership Award were given to communities and individuals who qualified for the awards.

Our teams did such great work in their communities and they need to be honored for doing great things.  All communities really did some amazing things this year, but a few stood out.

The Employee Choice Award is given to the community who scores the highest in employee satisfaction.  Our employee satisfaction surveys are done once per year with our team members.  This year’s award winner, with a score of 90% was River Pointe of Moorhead.

The Resident Choice is the award for the highest resident satisfaction scores among all of the communities.  This year’s totals were really close which shows what a great job all of the communities are doing.

This year’s award went to Potter Ridge with a score of 92%!  This is the 4th time that Potter Ridge has won this award.

The next awards presented were the Best Community Award.  This award goes to the communities that showed excellence in 10 separate categories ranging from overall occupancy, adherence to budgets, resident satisfaction and employee satisfaction survey’s.  Communities must attain a high level in all categories to receive the award.

This year’s recipients included the teams at Potter Ridge Assisted Living (3 time recipient),

Twin Town Villa (3 time recipient),

Orchard Hill (2 time recipient) and,

Excelsior Place (1st time recipient).

Our final award is the North Star Leadership Award.  This award exemplifies those individuals who work in Welcome Home communities for the work that they do with the residents and with their team members.  This award recognizes those team members in our communities who show great leadership qualities.  This award is open to any team member at a property managed by Welcome Home.  Anyone can nominate, from family, to team members, to residents.

This year, we again had fantastic nominees.

Our nominees were (l to r), Blaire Swinarski and Mickie Shutz of Potter Ridge Assisted Living; Judi Durkin and Sharon Humble from Twin Town Villa, and Sherri Schnacki of Thomas Landing.  Dean Bloemke, President of Welcome Home announced the nominations through our YouTube channel.

The 2011 North Star Leadership Award went to Judi Durkin, the Lead Care Manager at Twin Town Villa.

Congratulations to all the recipients of this year’s awards!

Home for the Holidays

By Todd Corrow, Marketing Associate at Legends at Heritage Place and Lisa Lehmann, Director of Resident Services at Twin Town Villa.

As families gather together during this upcoming Holiday Season, some may face seeing changes in their parents.  Our goal is to assist all families with these difficult decisions.  We have started a support group for all families in which the topics cover how to make the best decisions for everyone involved.  When a family comes to us looking to take that next step, we sit down with all of them and take the time for them to communicate exactly what they are looking for and what concerns they have.  We assist the families with finding the solution that works best for them.

Another area that we emphasize is that even if Mom and Dad come to live with us, it doesn’t have to mean that Mom and Dad can’t host the family get together.  This Thanksgiving we are working with several of our residents to bring their family to the community for their traditional family gathering.  We know this will mean the world to not only the residents, but to all of us here.  We will have an opportunity to visit with the family and all our residents will have the opportunity to share in the joy of family.

We as a staff strive to allow the families to become just that – a family again, with the caregiver role becoming ours.  This way the spouse can again become the husband or wife without the stress of taking care of the other, we want them to regain the smiles and relaxing times that we all cherish.  We want the sons and daughters to be able to bring the grandchildren in and have the smiles brighten up the entire building.  Smiles and laughter truly possess a healing power and create a warm and positive environment.

Coming home for the holiday’s can sometimes be an eye opener when you come home to an elderly parent(s).  Sometimes it is amazing what declines we see this month that we didn’t notice six months ago when we were home last.

Things you might notice or signs that you should keep an eye out for –

•  Your parent seems depressed. Depression is common in seniors who are isolated and alone.
• Dad is reaching for the backs of the furniture while getting around the house, leads us to believe that he is losses his balance more often, making it more difficult to get around.
• You notice frequent bruises, although your parent may try to cover them up. This may be a sign of falling or mobility and balance problems.
• Your parent wears the same clothes over and over again or neglects personal hygiene. This can indicate that doing laundry and bathing is physically challenging.
• Did you notice that mom isn’t wearing any of her favorite blouses?  She is having a hard time buttoning them up.
• Mom seems more confused lately, she maybe having trouble keeping her medications straight.  Mixing up the times and doses can lead to more confusion.
• The house and yard isn’t as clean and tidy as it used to be.
• Your parent forgets things, including doctor’s appointments and when to take medication. This may be due to memory loss.
• You notice strange or inappropriate behavior. For example, your parent may dress inappropriately for the weather. This can be a sign that your parent is experiencing confusion.

So as we gather for the Holidays lets be thankful for the opportunity to come together and create lasting memories.  If you see things that concern you do not fear what the future holds embrace the opportunity to work with a Community which will provide a safe and caring environment where there will be opportunity to create more memories.

Have a wonderful Thanksgiving weekend!

Heart and Soul – LCM Workshop

Today, the heart and soul of the care providers visited Welcome Home for their Fall Workshop.

We covered a variety of topics, but the overall goal was sharing information between all of the communities.  What works, best practices, scheduling ideas, taking inventory, and being a leader in the community.

The overall result was a

Great day of discussion – Community Life Coordinator’s Fall Workshop

What an amazing day filled with ideas and great discussion among a bunch of talented people!

Today, we hosted our Community Life Coordinator’s and the Director’s of Resident Services from our communities.  Quite honestly,

Welcome to the family!

Welcome Home Management is very proud to announce the addition of River Pointe of Moorhead senior living community to the Welcome Home family!

We’ve spent the day meeting residents and team members.  Today has been just a fabulous day meeting everyone!

River Pointe of Moorhead is based in Moorhead, Minnesota and offers Independent, Assisted and Memory Care communities to area seniors.

Over the next few weeks, we’ll be adding pictures of the community and the team members here to this blog, as well as to our website.

For your personal introduction to River Pointe, please follow the links below:

Website: http://www.riverpointemoorhead.com/

Give them some love over on their Facebook page: River Pointe of Moorhead.  Their page is brand new, but we will be posting updates all about the activities and programs at the community.  If you get a moment, like their page and welcome them home!

If you’d like to learn more about Welcome Home Management, you’ll find it on our website at: www.wtohdevelopment.com.

This slideshow requires JavaScript.