Recap of the WHMC Summer Workshop 2012 – It’s all about Teamwork

For the past two days, we’ve been hosting our Summer Workshop series here at Welcome Home.  Team members from each of our communities have been hear learning and sharing about a variety of topics.

As managers, from top to bottom, can feel like your on your own, trying to figure things out.  Twice per year, we bring in our management teams to have an opportunity to network with other communities and share best practices.  The key part in all of this is that we function as a team, and no one is ever alone.

We really have a wonderful team put together here at Welcome Home.  We have very talented people who really care about the residents and staff who work and live in our communities.  These sessions serve as an opportunity for them to make their communities a great place to call home.

We had many breakout discussions for each department…

 

We had a few general sessions for everyone…

 

 

 

 

And the outside speakers this year were fantastic!

 

 

At each of our summer workshops, we believe in hosting a team building event to draw each team closer.  This year it was an amazing race type of event.  Our group shot below was shot along the Crow River in Hutchinson.

 

 

 

As with each conference, it keeps getting better and better.

A giant thank you to all of our speakers!  We heard many great comments about how wonderful each of you were.

And finally thank you to all of the staff at Welcome Home for helping us put on another fantastic conference and workshop for our team members.

Roman Bloemke, Director of Operations/WHMC

World Elder Abuse Awareness Day

Today is World Elder Abuse Awareness Day.  Unfortunately, we live in a world where those who are vulnerable are at risk for being taken advantage of – young and old.

It’s not right, so today we, along with thousands of providers, doctors, home health agencies, and advocacy groups around the world are saying enough is enough.

Elder Abuse isn’t always an easy thing to see.

What is elder abuse?
Elder abuse refers to the intentional or neglectful acts of a caregiver, family member, friend, or other individual that lead to, or may lead to, harm of a senior citizen. The various forms of elder abuse include: physical abuse, neglect, emotional or psychological abuse, verbal abuse and threats, financial abuse and exploitation, sexual abuse, and abandonment. In some states, self-neglect is also considered elder abuse. The most common form of abuse is financial exploitation, with physical abuse, neglect, and emotional abuse following.

  • Physical Abuse: Any threat to or action that physically injures an older adult.
  • Emotional/Psychological Abuse: Verbal attacks, threats, isolation, or belittling acts that cause or could cause mental anguish, pain, or distress to a senior. Studies have shown verbal abuse is extremely damaging, taking an even greater toll on the mental health of women 50-79 than physical abuse.
  • Sexual Abuse: Sexual contact that is forced, tricked, threatened, or otherwise coerced upon a vulnerable elder. Sexual contact with an elder who is unable to grant consent (for example an individual with advanced Alzheimer’s) is also considered sexual abuse.
  • Exploitation: The illegal use of an older adult’s funds or property for the benefits of someone besides the older adult. This includes theft, fraud, and use of influence over the senior to gain control over an older person’s money or property.
  • Neglect: A caregiver’s failure or refusal to provide for a vulnerable elders safety, physical, or emotional needs.
  • Abandonment: Desertion of a frail or vulnerable elder by anyone who previously assumed a duty of care.
  • Self-Neglect: An inability to perform tasks relating to self care, which leads to, or may lead to, harm or endangerment.

How big is the problem?
It is uncertain how often elder abuse occurs because relatively few instances, only one in six, are reported. If you exclude cases of self-neglect, the problem of underreporting becomes even more apparent, as research indicates that only one in fourteen cases of elder abuse (not including self-neglect cases) are reported to the authorities.

It is estimated that more than one in ten elders may experience some form of abuse. The large discrepancy in the cases of elder abuse that occur and those that are actually reported means that most victims are not getting the help they need.

How serious is the problem?
The personal losses related to elder abuse can be devastating and include the loss of  independence, home, life savings, health, dignity, security, and death. Studies show that even victims of mild elder abuse suffer devastating consequences. Victims of mild elder abuse, neglect, or financial exploitation are at a 300% increased risk of dying in the 3 years after mistreatment compared to their non-abused contemporaries.

What are the warning signs of abuse?
Abuse is not always evident. Any change in personality or behavior should be noted and investigated further. The following are indicators (provided by the Administration on Aging) that an elder may have been abused:

  • Bruises, pressure marks, broken bones, abrasions, and burns may be an indication of physical abuse, neglect, or mistreatment.
  • Unexplained withdrawal from normal activities, a sudden change in alertness, and unusual depression may be indicators of emotional abuse.
  • Bruises around the breasts or genital area can occur from sexual abuse.
  • Sudden changes in financial situations may be the result of exploitation.
  • Bedsores, unattended medical needs, poor hygiene, and unusual weight loss are indicators of possible neglect.
  • Behavior such as belittling, threats, and other uses of power and control by spouses are indicators of verbal or emotional abuse.
  • Strained or tense relationships, frequent arguments between the caregiver and elderly person are also signs.

So what can you do?

Report any cases or suspected cases of abuse to adult protective services or
law enforcement. You can find your state agency on ALFA’s website at alfa.org/states.

  • Look for potential warning signs. Make a point of talking to the older adults in your life and make note of any shifts in personality or behavior that may signal abuse.
  • Volunteer. There are many local opportunities to become involved in programs that provide assistance and support for seniors.
  • Participate in World Elder Abuse Awareness Day. Help to raise awareness by talking about the issue.

For more information on Edler Abuse Awareness Day, please visit 
http://www.alfa.org/alfa/Elder_Abuse.asp

 

Meeting of the Minds Dementia Conference 2012

This weekend, Welcome Home and some of our community representatives will be attending the Meeting of the Minds conference from the MN/Dakota Alzheimer’s Association in St. Paul.

We are proud to be one of the sponsors for this year’s event!

The Meeting of the Minds Dementia conference is the premier conference for persons with dementia, families, friends and professionals. The Alzheimer’s Association and Mayo Clinic invite you to join us for this day of inspiration and information.

Team members from Thomas Landing, Legends at Heritage Place, River Pointe and Twin Town Villa, will be attending sessions at this year’s conference as well as attending our booth in the exhibit hall.  Be sure to stop by and say hello!

If you would like more information on this event or would like to register, simply click on the link: 
http://www.regonline.com/builder/site/Default.aspx?EventID=952142
.

2012 Winter Conference is quickly approaching

Where does the time go when you’re having this much fun!?

This past year has been a fast paced one.  We’ve welcomed new faces to the organization and have had a great time getting to know them.  These new faces are getting ready to attend their first Winter Conference this week at Welcome Home.  It’s not only a great time to learn new things, but also an excellent time to network with other team members from our communities.

This year’s conference is packed and should offer great learning opportunities.

We’ve been planning this conference for almost two months, and this week, we see those efforts come to life!  With the opening session seemingly hours away, we are putting the finishing touches on the last minute details.

As with years past, this year’s awards program is going to be fantastic!  We will be awarding Best Community Award, Resident Choice Award, Employee Choice Award, and the North Star Leadership Award at the awards program.  The program will air live via our Welcome Home LIVE channel on Thursday at 2:30pm.

Can’t wait to see the whole team on Wednesday and Thursday!

Mandatory Consultation – 4 months later, how’s it going?

Roman Bloemke, Director of Operations at Welcome Home was quoted in a story recently published on the Assisted Living Federation of America’s news releases.

The story takes a look at Minnesota’s new requirement regarding mandatory consultation since it was implemented October 2011.

While we are for education and information, we believe that this requirement is at the wrong stage in life.

Consumers should have this knowledge when they are in the early 40′s and 50′s. If done at that time, something similar to the “55 Alive” program where drivers get a discounted insurance rates after taking a class, would seem to be more of an appropriate time.

As we age, we all want to know what our options are. If we learn information early enough in our lives, we can begin planning for our future.

What are your thoughts?

Heart and Soul – LCM Workshop

Today, the heart and soul of the care providers visited Welcome Home for their Fall Workshop.

We covered a variety of topics, but the overall goal was sharing information between all of the communities.  What works, best practices, scheduling ideas, taking inventory, and being a leader in the community.

The overall result was a Continue reading

Great day of discussion – Community Life Coordinator’s Fall Workshop

What an amazing day filled with ideas and great discussion among a bunch of talented people!

Today, we hosted our Community Life Coordinator’s and the Director’s of Resident Services from our communities.  Quite honestly, Continue reading

Legends at Heritage Place adds “Legends Academy”

October is here and The Legends at Heritage Place is excited about one of their upcoming events for the month.  Called “Legends Academy”, their new educational program is focused on providing useful information to family and friends who know someone with memory loss.

“This has been a goal for our campus to offer the families and loved ones of our campus residents, Information regarding Alzheimers, memory loss, resources for finding out what to do, and where to turn, as well as community shared support.”   states Lina Conradson, Memory Care Coordinator at The Legends at Heritage Place.

Beginning Thursday, October 27th, and one evening a month, Lina and Emma Peterson the Community Life Coordinator, will be having an evening of learning, sharing, and support for famililies and loved ones who have members with Memory loss.

“We want to take our learned experiences of working with residents with memory loss and their families and use it to improve their understanding and communication with their loved ones.” Emma says, “Through my geriatric work experience as well as being a family member having grandparents with memory loss, I have seen the need for getting family education and support as they progress through their journey.his is my way of paying it forward and teaching others what I wish I could have been taught.”

New Information will be provided each month by resources from the Alzheimer’s Association, the St. Cloud State Gerontology program, Assisted Living Federation of America, and Aging Services of Minnesota. They look forward to providing a enjoyable time of learning and fun.

For more information, contact Lina at 320-281-3343.  Details about upcoming events will be posted on their Facebook page.

For the love of food

In an older adults life, food plays a vital role.  How it looks, how it tastes, the texture, to how it is perceived.  Every year, we bring our Food Service Director’s together for workshops where we cover topics that are useful to them and their staff in their communities.  These workshops are designed to provide great quality, and a fantastic experience on a daily basis.

Today was our first workshop of the year and we had a great day here in our office.  Along with our food distributor, we welcomed all of the Food Service Director’s along with their Director’s of Resident Services here at Welcome Home for ongoing education.

The room was buzzing as Chef Scott was already preparing food in our training kitchen as our first session began.  Customer service plays such a large role in the overall experience someone gets when they eat food.  From the atmosphere, to the way plates are served and cleared are important.  When we talk about that experience there are four basic needs of our residents: to be understood; to feel welcome; to feel important; and an overall comfortable environment in which to eat.

We spent the next part of the day sampling different varieties of meat, poultry, and fish.  It turned out to be a diet buster for many, but the food was amazing – especially when they brought out the desserts!

The day wrapped up with an excellent presentation on plate garnishing.

We’ve included some pictures below of today’s event.  We want to thank Christine, Terry, and Chef Scott for coming today and for the presentation they gave to our team members.

This slideshow requires JavaScript.